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FAQ+POLICIES

We're here for you

FAQ

Can I adjust my plan later on?


Of course we’ll take you back! You can upgrade or downgrade your plan at any time.




Are custom plans available?


Yes, we are open to discussing. Please email us at info@fruitstandla.com and we can
work together to curate a package suitable for your lifestyle.




How do I set up delivery?


A representative will contact you about your delivery date once your subscription has
been purchased.




Can I cancel my subscription at any time?


Yes. If you choose to cancel, you may do so from the “my account” section of our
website. All cancellations will be applied to the next billing cycle and will not be
issued to the current cycle. You can continue to enjoy the same benefits for the
remainder of the current billing period. Billing cycles vary and are based on your
initial subscription purchase date.




Do you accept returns?


48 hour refund policy. After 48 hours, order is non-refundable. We do not accept returns or exchanges. Once delivery date has been assigned to your order, we are always flexible to adjust your date. If you'd wish to change your delivery date, please emal us info@fruitstandla.com





Loyalty Program

What Is the Loyalty Program?


The Loyalty program is intended for personal use only. Commercial use is prohibited. It is one way The Fruit Stand LA endeavors to reward and thank loyal customers for patronizing our business and purchasing TFS products. After 1 month of deliveries or 4 deliveries, whichever comes first, customers receive 10% off your 5th order.





Setting up Account

I’ve Forgotten my password, what should I do?


Hit the forgotten password link and you should receive an email.




How can I get in touch with your customer service?


Please email us at info@fruitstandla.com




What is your customer service turnaround time?


We respond in at least 48 hours.




How may I participate with the philanthropic work?


Please send us an email at info@fruitstandla.com or visit the website of the
foundation.




Do you ever do giveaways or contests?


Yes, please follow us on Instagram @TheFruitStandLA for any promotions.





Juice Questions

What’s the Shelf Life of your Juices?


The shelf life of our juices is 5-7 days from the day it was pressed.




How Many Calories are in Your Juices?


The Fruit Stand isn’t about counting calories. We do not subscribe to one particular method of consumption. However, we are sensitive and aware that this may be a concern for many. Please see information on serving recommendations, provided on
https://www.cnpp.usda.gov/sites/default/files/usda_food_patterns/EstimatedCalorieNeedsPerDayTable.pdf and listed in “Additional Resources” provided below. In addition, please note that our juices are combined with nutrients and fruits that boosts and provide optimal nourishment.





Payment Questions

What forms of payment can I use?


The Fruit Stand LA products may be purchased using Mastercard, Visa, American
Express and Paypal.




Do you accept returns?


We do not accept returns, exchanges or refunds. All Sales Are Final.





Shipping

Shipping Policy


Our juices are shipped out the same day they are pressed in accordance with your delivery
date. We have a standard overnight shipping rate of $35.